Shipping policy

vfpwellnesss.myshopify.com will make every effort to validate your shipping address and provide you with a recommended substitution. Please be aware that if the shipping vendor finds that there are errors or the address is undeliverable, you are agreeing to pay an $18 fee for address corrections and/or package rerouting.

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Shipping Policy for VFPPlus.com

At VFPPlus.com, we aim to provide a convenient and transparent shipping experience for our customers. Please review the following policy to understand our shipping procedures, fees, and exceptions.

1. Shipping Fees: a. For all orders placed on our website, a flat shipping fee of $11.95 will apply. b. This shipping fee will be added to the total order amount during the checkout process.

2. Free Shipping: a. If your order consists of Xymogen products and the total order value exceeds $300, you will qualify for free shipping. b. Please note that free shipping applies only to orders meeting these criteria and does not include expedited or special shipping services.

3. Order Processing Time: a. We strive to process and ship all orders as quickly as possible. b. Orders are typically processed within 1-3 business days, excluding weekends and holidays. c. Once your order has been shipped, you will receive a confirmation email containing tracking information.

4. Shipping Methods and Carriers: a. We utilize reputable shipping carriers to ensure reliable and timely delivery of your orders. b. The available shipping options will be presented during the checkout process, and the carrier will be selected based on factors such as destination and package weight.

5. Shipping Restrictions: a. Certain products available on VFPPlus.com may have specific shipping restrictions due to legal regulations or safety concerns. b. It is your responsibility to review any applicable shipping restrictions before placing an order. We reserve the right to cancel or modify orders that violate these restrictions.

6. International Shipping: a. Currently, VFPPlus.com primarily serves customers within the United States. International shipping options may be limited or unavailable. b. For customers outside the United States, please contact our customer support team at Support@vfpplus.com for further assistance and possible alternative shipping arrangements.

Please note that the shipping policy mentioned above is subject to change at the discretion of VFPPlus.com. Any modifications or updates to the policy will be reflected on our website.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team at (855) 556-7197 or via email at Support@vfpplus.com.

VFPPlus.com 335 Bear Hill Road, Waltham, MA 02451